IT that runs without you watching it.
Round-the-clock monitoring, endpoint detection, and a helpdesk that answers. Most issues close before you hear about them.
Most outages were visible hours before anyone noticed.
Patches slip, backups fail quietly, alerts land in an inbox nobody owns. We take the monitoring and the follow-through off your team so small problems stop becoming outages.
Everything under one agreement.
Proactive Monitoring
Agents on every server and endpoint, with thresholds tuned to your environment rather than vendor defaults.
Security Operations Center
A staffed SOC watching around the clock, escalating to a named engineer who knows your setup.
Endpoint Detection
AI-assisted EDR that isolates a compromised device before it reaches the rest of the network.
Helpdesk
Your people reach a technician directly. No tiered queue, no repeating the problem three times.
Patch and Lifecycle
Scheduled patching with verified backups first, plus hardware refresh planning before things fail.
Quarterly Roadmap
A short review of what broke, what it cost, and what to fix next quarter.
Three weeks from first call to fully covered.
Audit
We map every server, endpoint, license, and cloud tenant, then show you where the risk sits.
Stabilize
Monitoring, detection, and backup verification go live. Critical gaps close first.
Run and Plan
Quarterly reviews and a named lead engineer who knows your environment.
Their fast delivery on our cloud migration kept us ahead of our timelines, and their technical team stayed engaged throughout.
Usually we extend it. Most clients keep an internal owner and hand us monitoring, after-hours coverage, and the specialist work.
Any work we do: monitoring response, helpdesk tickets, patching, on-site visits.
You choose how many hours you need each month, and we confirm the rate in a written quote after reviewing your environment.
The audit takes about a week, and monitoring is usually live within two. Full coverage inside three weeks.
Twenty minutes. One honest read on your IT.
We’ll name the two things we would fix first, and tell you if you don’t need us.
Rockville, MD 20850
24/7 SOC and on-call