A small team that answers the phone.
CosmoPortals is a minority, woman-owned IT firm in Rockville, Maryland, keeping mid-market networks running across the DC Metro area.
The IT department you never had to hire.
Most of our clients are between twenty and three hundred people: big enough that IT failure is expensive, small enough that a full internal team is not worth it. We fill that gap: the same engineers every month, on your systems.
That means no tiered packages, no per-seat creep, and no account manager between you and the person fixing your problem. You buy hours. We tell you where they went.
Three commitments we put in writing.
No Tiers
Managed IT, cloud, infrastructure, and talent extension all come from the same team under one agreement. Nothing is upsold into a higher plan.
Hours You Can See
Every month you get the ticket log and the hour count behind it. If we used fewer hours than planned, you pay for fewer hours.
No Lock-In
Month to month. If we stop earning the work, you leave without an exit clause or a penalty.
Twenty minutes tells you whether we fit.
No sales process. A call, an honest read of your environment, and an hour count.